Online Review Monitoring
See all of your online reviews in one simple to use dashboard. Receive alerts, respond, track analytics and more! Track physician or medical practice reviews.
Dashboard views make it easy!
See how your practice is doing in the eyes of your patients. See trends, your review scores and review comments and ratings from your simple to use private dashboard. Multi-location healthcare groups can also see and measure results across all locations!
Alerts about new reviews
Receive customized alerts so your team can be any time a patient leaves an online review about your medical practice or a physician. Thank patients for positive feedback or respond faster to minimize the impact of negative reviews.
All your reviews in one location
We monitor the top healthcare sites for new reviews and online mentions including Google, Facebook, Vitals, HealthGrades, ZocDoc, RateMD’s and more!
Additional Benefits from Actively Monitoring Your Online Reviews
There are many benefits to actively monitoring your medical practice or physician online reviews with our platform including…
Ability to Respond
Knowing quickly about online reviews gives you a chance to respond to the issue or even resolve an issue sooner.
Reporting and Analytics
See how your practice is trending or compare locations or physicians in easy to read and actionable reports.
Online Mentions Monitoring
We can also monitor and alert you to other online mentions about your practice or physicians on the internet.
Recognize and Train Staff
Patient feedback allows you to recognize staff for providing great service or as a training moment for missed expectations.
Did You Know?
Online review about your practice can be seen thousands of times over the course of a year? Not responding makes it look like you don’t care about your patients!
Improving customer service and online reviews will help your practice increase revenue and attract new patients!