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Why patients use online reviews

According to a recent study by softwareadvice.com, more patients than ever are using online reviews to search for a doctor. The number of patients using online reviews jumped 68% over 2013. Also, a majority of patients searching online are using reviews to select a doctor.

At Reputation Health, we have also seen these trends. More physicians are electing to proactively manage and monitor their online listings because not doing so can lead to less new patients and even in current patients leaving their practice if the service is not up to their satisfaction.

To learn more about review monitoring solutions, click here.