Generate New Online Reviews – How It Works!
STEP 1 – Request Reviews
Requesting reviews can be done in several ways including a form on your website, an email or on your location page. Your location page can be used on a tablet or PC in your office as well to encourage reviews right at the time of service.
Website and Location Page Process
Website Review Request
We provide the widget code to add a review request to your website to encourage new reviews. Colors can be customized to match your website. Reviews meeting your selected criteria can then be displayed on your website.
Positive Patient Review Option
If your patient responds with a positive review, they are encouraged to also provide a review on a review site thereby further improving your online reputation. You can choose up to three different sites to promote including Yelp!, Google, Facebook, Healthgrades, Vitals and more!
Negative Patient Review Option
If your patient responds negatively, we show them a customized message similar to below. A representative can then contact the customer to try to correct the issue and improve their review of your business.
Request Patient Reviews By Email or Text
Request an individual review by email or send emails to a larger list. We can also customize an automated message that goes out to your customer after visiting your office. We can work with your current software solution to build a solution that gets you the feedback you need to provide great service. You can also just include a link or button within an email to request a review.