by Reputation Health | Jul 8, 2020 | Reputation Management, Review Management, Uncategorized
Online review sites continue to be an important part of a medical practices marketing strategy. With 71% of patients stating they use online reviews to find a new provider, having great online reviews about the medical practice or physician is critical. What are the...
by Reputation Health | Jan 16, 2020 | Business listings, Facebook, Google Local, HealthGrades, Online Reviews, Reputation Management, Review Monitoring, Social Media, Tips and Tricks, Vitals
Want to attract new patients to your medical practice? Here are just a few ideas to get you started. Be Where Your Patients Are 86% of patients use the internet to research health information and to find a new physician. Will they find you there? Go to Google,...
by Reputation Health | Jun 22, 2016 | Customer Service, Reputation Management, Review Monitoring, Social Media
Monitor and read online reviews to find out what patients are saying about you and your staff. There are review monitoring services available to track and manage reviews or you can just log on to sites every day or two to see what’s being said. The reviews are...
by Reputation Health | May 28, 2015 | Customer Service, Reputation Management
Yesterday at a meeting not related to healthcare, the discussion gravitated towards customer service in medical practices. After a brief discussion it was agreed that lengthy and late appoints was one of the biggest pain points in visiting a doctor. So fast-forward to...
by Reputation Health | May 12, 2015 | Customer Service, HealthGrades, Reputation Management, Review Management, Review Monitoring, Vitals, Yelp
Why is this important to your medical practice? Knowing what sites medical practices trust helps physicians and medical practice administrators to focus their efforts on the online reviews sites that matter the most. Claiming your Yelp and Healthgrade accounts and...
by Reputation Health | May 11, 2015 | Customer Service, Reputation Management, Reputation Monitoring, Review Monitoring
According to a recent study by softwareadvice.com, more patients than ever are using online reviews to search for a doctor. The number of patients using online reviews jumped 68% over 2013. Also, a majority of patients searching online are using reviews to select a...